Satisfaction Guarantee & Returns

Love your wines or your money back.

WoW Wines aims to always gain absolute satisfaction from our clients.

If any box doesn’t live up to your expectation, you can return and we will happily give you your money back - guaranteed.

  • To request a refund, the return must be registered with us within 2 weeks of delivery.
  • Bottles must be in the same condition as delivered and bottles unopened.
  • We will refund in full, no questions asked.

What if one of my bottles is corked?

We believe in the quality of our wines and have handpicked and tasted them personally before stocking, but sometimes you can get the rouge bottle, bad cork or accident that needs to be resolved.

If you feel there is something not right about a bottle you receive from us or you have another issue. Please get in touch for us to fix it.

We're an independent business, and family owned and our clients and the way we look after them is our top priority.  Once you have contacted us and we will work out a solution.